Terms of sale

Nextgen Apparel (https://nextgen.printpartnercenter.com) is the online shop for custom DTI-printed garments of CM CREATIVITY AND DESIGN TEXTILE SOLUTIONS SL, which sells, charges, makes, ships and invoices every order.

1. Seller

CM CREATIVITY AND DESIGN TEXTILE SOLUTIONS SL, tax ID B72880891, registered at C/ Castellana 91 , Planta 4 – 1, 28046 Madrid (Spain). Contact: carolina@creativitydesign.es.

By confirming an order you accept these terms, which are stored with it.

2. Products and prices

• Every garment is printed with your design when you order. Before confirming you see the mock-up, the sizes and the quality of each design.
• Prices are in euros. Each order has a minimum number of units per garment, shown when you configure it. Offers and coupons are applied in the cart under their own conditions.
• Shipping and taxes (VAT and, for Spanish retailers, the equivalence surcharge) are shown before you confirm.

3. How to buy

1. Configure the garments, colours, sizes and designs and add them to the cart.
2. Enter your details and delivery address: you will see shipping and the total.
3. Accept these terms and confirm the order. If you buy without an account, confirm your email with the link we send you.
4. Pay for the order. If it is not paid within 7 days, it is cancelled automatically.

4. Payment

Payment is made on the secure page of Redsys, the Spanish banks' payment platform, by card or Bizum. Card details never reach our server. The order is marked as paid when Redsys confirms the charge, and you then receive the invoice.

5. Design review and production

After payment we review the designs. If one cannot be printed well, we write to you so you can change it. If a design infringes third-party rights or a trademark, we may reject the order and refund you.

Your designs and their rights. By providing images, logos or text to be printed, you declare that you own them or are authorised to use and print them, and that they do not infringe third-party rights (copyright, trademark, image rights or any other). You make this declaration when you accept these terms on confirming the order. You are solely responsible for it: if a third party makes a claim over a design you have provided, you answer for that claim and hold CM CREATIVITY AND DESIGN TEXTILE SOLUTIONS SL harmless from any resulting damages, costs and penalties.

6. Cancellation

You can cancel the order from its page until printing starts. If you have already paid, we refund you to the same payment method and issue the credit note. Once printing starts it can no longer be cancelled.

7. No right of withdrawal

The garments are made to your specifications and personalised, so there is no right of withdrawal (article 103.c of the Spanish consumer protection law, Real Decreto Legislativo 1/2007).

8. Guarantee and issues

The garments carry the 3-year legal guarantee for lack of conformity. If something arrives wrong (a printing defect, a damaged garment, a size or colour you did not order, or a missing garment), report an issue from your order page within 14 days of delivery, with photos if you can. We resolve it with a reprint, a partial refund or, if it does not apply, an explanation. After that period you can write to carolina@creativitydesign.es within the legal guarantee.

9. Customer service and law

You can write to us at carolina@creativitydesign.es. These terms are governed by Spanish law; consumers may go to the courts of their place of residence.