Shipping and issues

Nextgen Apparel (https://nextgen.printpartnercenter.com) is the online shop for custom DTI-printed garments of CM CREATIVITY AND DESIGN TEXTILE SOLUTIONS SL, which sells, charges, makes, ships and invoices every order.

Shipping

The delivery time adds up the production time of each garment, extra days by quantity and the carrier's time, in working days. The estimated date is shown on your order.

The shipping price depends on the destination and the weight of the order and is shown before you confirm. When the order ships we send you the carrier and the tracking number.

Issues

If something arrives wrong, report it from your order page within 14 days of delivery: tell us what happened and add photos. We will reply with a reprint, a partial refund or an explanation.

Returns

As the garments are personalised, returns by withdrawal are not accepted (see the terms of sale). You do have the 3-year legal guarantee for lack of conformity.